Have you heard about Managed IT Services?
According to the MSP Alliance Managed IT Services is defined as the following:
Managed Services is the proactive management of an IT (Information Technology) asset or object, by a third party typically known as a MSP, on behalf of a customer.
So, what does all this mean?
Proactive Management – This is where we get our name. We believe an ounce of prevention is worth a pound of cure. By checking your system health regularly, we can help prevent costly repairs and mistakes. For example, let say you have a D2D backup system and one of the disks are going bad. You didn’t look at the error report, the disk crashes and ultimately the backups get lost when the second disk goes down with the server. Had there been a bit of proactive care, you would have known disks needed swapping when the number of writing errors started to increase.
Another example is maybe there is a security update by Microsoft. Your computers are vulnerable to viruses and malware because the patch doesn’t get installed. All the computers start getting infected and data lost, taking tons of hours. Compare that to the option of running a script and double checking it to ensure it worked. Maybe 30 hours vs 30 minutes of work.
Third Party – We specialize in IT, we have a team of professionals, not just one, who all have different specialties so you end up having the firepower of 5 or 6 or even more IT professionals for less than the price of one. The reason is the resources are shared across multiple companies. You get the expertise at a cost normally cheaper than the employee.
Management – We manage the assets (like software) or objects (like computers) and ensure the systems and the hardware that run them are in amazing condition and work well all the time. Our ultimate job is to keep you working and make it so your employees aren’t sitting around waiting for the computers to work again.
We would love to be your managed service provider (MSP) here in Los Angeles, please give us a call to learn about our FREE Network Assessment!