What to do you to choose your managed help desk company? There are different business models for IT companies, and if you need a support desk that maintains your servers, manages the network infrastructure and provides application support, then you should look at the companies that specialize in these services. First, a managed IT company should generate around 50 percent of their services in this field. If they do not, then they will not be optimized for providing you with the best services, and they will not meet the needs of your core customer base.
Next, you should check to see if the company uses an integrated monitoring system. You have all sorts of methods for supporting servers and workstations. In some cases, a company will use multiple tools that allow for remote access, and they will use another for updating your servers. Each of the tools will place a burden on CPU and RAM, which can result in slower computers—the undesired result that you want to avoid.
Take a look at whether the company supports the various operating systems within your company. Since the BYOD movement, the days of companies being 100 percent Apple or 100 percent Microsoft are gone. The company should also support tablets, servers, iPads and Smartphones. Finally, look at the pricing model. Most help desks will either have unlimited support and charge based on the devices, or they will sell you hours at a discounted rate.
Presently, cloud computing has emerged as one of the hottest topics in the information technology field. Many tech giants like Microsoft, Google and Amazon have all presented excellent new forms of cloud computing technology, but what are some factors in choosing a cloud solution? First, look at the specific needs of your company. Not only does this determine the best service provider, looking at the purpose and needs can help you to decide if a cloud solution will work for you. Evaluate your personal needs and consider your business environment because you want to remain clear about what will be enough.
Cloud hosting solutions have two types: private and public. With a private cloud solution, you receive your own multiple servers, and you can accommodate for your storage requirements similar to how you would with a dedicated hosting solution. The private cloud gives you greater authority over your servers. In a public server, everyone shares the resources, which makes it similar to a web hosting environment. The key advantage of the public solution is how it costs less than a private solution.
In the modern world, the Internet has evolved into a powerful form of communication, and you can reach a worldwide audience. If you have mission-critical tasks that cannot be compromised, then you will want a reliable IT infrastructure and the cloud becomes that solution.
After your website has been hacked, the question arises of what do you do next? You will have to take the time to stop the attacks from happening in the future. What are some things to look at? First, assess and evaluate the level of damage. For example, did they replace your content with something else, and what were the goals of the hackers? You also want to check for hidden links and content and have it removed immediately.
You can also use antivirus to scan for malware and have viruses and other malicious programs removed. In addition, you will also need to contact the website host provider because they can give you further details concerning the hack, and they will tell you how the cyber criminals gained access. Next, verify ownership and quarantine the hacker’s message. You will also want to change your software passwords and update or make the necessary changes to your website.
After you have taken these steps and your website is back online, you need to prevent it from happening twice. Keep your content management system updated with the latest version and upgrade with updates as soon as they have been released. Whenever you have a website, always make sure that you have backed it up. You want to prevent the loss of important content. For further information about recovering from a hacked website, contact Proactive Networks in Los Angeles.
Cloud computing offers so many benefits that it can be difficult to pinpoint a single advantage that it will provide to business owners. For example, one of the key benefits relates to how it provides your company with greater competency so that you can keep up with the bigger rivals in your industry. If you are a startup, that’s a surefire sign that you may want to invest in the cloud. Because of the fewer internal processes and lesser infrastructure, it gives startups greater flexibility with the direction of their company as compared to their competitors.
Because the cloud has infinite computing power, you can handle large amounts of data, and the cloud has ubiquitous qualities that make it accessible from anywhere in the world, as long as you have an Internet connection. Building a strong IT future has also been another reason that companies have switched to the cloud. If you invest in $30,000 servers, you will be tied to making it happen. Also, you have fewer opportunities for growth because you might be maxed out with this option. The cloud has excellent expansion capabilities that lets your IT grow with your business. Making faster decisions has never been easier because you no longer have to spend hours consolidating, managing and distributing your spreadsheets.
A slow-running computer becomes a heavy burden to business owners because they have deadlines that need to be met, and they want to reach business goals with the least struggle possible. The reasons that a computer runs slow can range from a lack of memory to having too many programs open at once. It bogs down the computer’s internal resources. What can you do to speed up your computer?
First, turn off the computer and reboot it. Every once in a while, you need to shut down your computer because it helps with updates that keep it running faster. Not to mention, the updates make your business less vulnerable to exploits and hackers. If that fails to work, try to update your computer. Updates will also mean that your computer runs more smoothly. Always keep antivirus on your computer. Here at Proactive Networks of Los Angeles, we have sometimes seen business owners or their employees shut off the antivirus because they want to complete a task faster. We cannot even mention how bad this is for your company. Whenever you do this, you are putting everything at you worked for at risk.
In some cases, a slower computer operation can mean that your computer has been infected with malicious malware or viruses. Use your antivirus to scan for applications that have been infected. For further information on more productive sessions, call Proactive Networks today!
Similar to customers and end-users, your IT infrastructure needs constant support and maintenance if it will remain effective. Unlike your user base, this technology will work ongoing for longer than the standard work hours, and whether you support Windows application servers, Linux web servers or Cisco networking hardware, you want to know that your uptime will be measured in months because your downtime gets measured in dollars.
Here at Proactive Networks of Los Angeles, we operate our IT business using the proactive approach that maintains ongoing monitoring of your servers. We will seek out errors before they cost you thousands of extra dollars. Whenever looking at server support, you want to know that you have top-notch security. According to a study in 2012, a Verizon Business RISK team discovered that hackers used remote tools for 88 percent of their data breaches. With the help from Proactive Networks of Los Angeles, your support team and customers will be protected with firewall and security measures that keep you safe.
When you go to hire an IT company, you want everything integrated into a single solution. This keeps your business focused and coordinated on what it needs to do instead of losing your focus and scattering your efforts. For further information on server support, contact Proactive Networks of Los Angeles.
You may not even realize the vulnerability of having all your business information located on your laptop, but what happens if your machine crashes and wipes everything from the system? The best method of preventing data loss is to store the files in numerous locations and back up your data on a weekly or even daily basis. This ensures that crucial documents, conversations and photos remain secure if a technological meltdown takes place.
A local backup will transfer the data to a separate media device like a USB flash drive or an external hard drive. It provides you with a method of keeping your data offsite like how you might store important items in a safety deposit box. The advantage is how fast and accessible your data will be. The disadvantage is that backing up a server or media can cost a significant sum of cash, and your media could be susceptible to failure.
Using the cloud to backup your data means that your files can be accessed from anywhere. The advantage is how you can setup the backup system for automatic backup in real time, but the disadvantage is that the cloud will normally have a subscription fee. Nevertheless, every business needs a system to secure and prevent data loss. For further information, call Proactive Networks of Los Angeles for help.
Downloading unknown apps on your Smartphone can have unforeseen consequences that you may not have counted on. For example, there are some apps that have been designed so that they can collect personal information. Without realizing what’s happening, these apps can lead to identity theft, passwords being stolen and account numbers being stolen through malicious malware or spyware. Some of these apps have even been designed to listen in on private conversations.
In general, the paid apps will normally be safer than the free apps because they do not request as much permission. For example, many of the free apps want to download your contact list, location and much more. Meanwhile, a paid app will first ask you for approving the charge. Another one of the reasons that phone apps are free relates to how they are getting compensated by organizations that plan to steal user data. Business owners especially have to be careful about using their Smartphone. Having a child can sometimes be a vulnerability because, thinking that nothing can go wrong, the unsuspecting child downloads an app on blind faith.
You should also avoid the use of open WiFi networks wherever possible. While it has become a common practice, a lot of hackers tend to target these locations because of the potential vulnerabilities and exploits. If you do get hacked, call Proactive Networks of Los Angeles for how to proceed for the best results.
If you are looking at buying a smartwatch, you have dozens of choices to choose from, but a lot of these products will have similar features. Where they actual differences relates to design, cost and the materials used to build them. Before buying a smartwatch, first decide on the purpose because after that, you can coordinate the rest of your efforts towards finding the right choice. If you struggle to understand technology, then you may want something with a little more ease of use. Setup should be a breeze, and you should have access to the weather and social media for posting business updates.
The two biggest things to look for in a smartwatch include the battery life and the software. Choosing a smartwatch that will act like a smartphone, you should choose the Apple Watch or the Samsung Gear S2 because the Apple Watch acts a lot like the iPhone. The learning curve for the controls can be somewhat steep, but once you have figured them out, the product becomes a more familiar device. Watch enthusiasts will love the smartwatch, but there is a key disadvantage that makes the smartphone more popular. For example, having to keep it charged and close to your phone almost outweighs the benefits of wearing one. In some cases, using a smartwatch feels like unnecessary extra work that a smartphone does better.
When it comes to VoIP phone systems, the “Vo” part refers to voice over, and the IP part stands for phone calls routed over the Internet. Many business owners have opted for these phone systems because they are cheaper than having numerous and separate phones in the office. You do not have to use the network or telephone service to make phone calls, which lowers the overall cost. At the same time, there are advantages of using IP technology for telecommunication.
To start with VoIP phone systems, you will have to plug the phone into an LAN port. Once you have done this, the VoIP phone will register automatically, and the phone will keep the number. The great thing about this is how the phone always behaves in the same manner, which means that you can plug it into your office or on your desk, and the result will be the same. VoIP phone systems work because of SIP protocol. That’s the standard that ISPs use on a global scale. It makes the standard phones outdated and unnecessarily expensive.
In most cases, VoIP phone systems were built with embedded hardware to make them more powerful and cost effective. These phone systems are also more scalable, and they are not limited by the amount of physical phone ports. As your company grows, you will not have to pay additional costs to replace the phone system.