Nowadays, you cannot turn on the news without learning about some type of new technology for the phone, PDA, computer or car. These are just the personal-use devices, but technology has been advancing at such a rapid rate that it can sometimes prove difficult to keep up with it. Knowing what you need to implement when you are the manager or CEO of a big company can leave anyone in a daze of confusion. What are some of the things that Proactive Networks of Los Angeles recommends? First, we recommend that you hire a managed IT company because they will keep you on top of the latest technology trends that will help your company.
Before you ever adopt a new technology, however, you should evaluate the technology against your current business strategy. Ask yourself if the new technology will assist you in meeting your goals faster. If it cannot do that, then there is no reason to adopt it. The technology should keep you productive, increase efficiency, or lower the overall cost of your business. When looking at a new place, ask a lot of questions. Even if you think you might like the technology, reach out and learn about it. That will help you to maximize the use of it. Finally, implement it and outline the risks and how you plan to deal with those risks. Always have a fall back plan because sometimes newer technology will have errors and other problems. With a plan, if something comes up that sounds like a bad idea, you can change your strategy ahead of time.
According to a survey from Ponemon Institute, around 88 percent of employees use their mobile devices to access sensitive data. Nevertheless, only 20 percent have been given training related to mobile security. Have you ever wondered why mobile security remains in such a sorry state? The biggest reason for this is because employers have allowed their employees a BYOD policy. Using unapproved mobile apps can lead to hackers getting into your sensitive information.
Cloud storage has let employees access potentially sensitive information from their mobile devices. 80 percent of employers do not have mobile security training, and this data confirms what many IT consultants have already learned. Your biggest risk will come from your employees. Without the proper use of technology, you could jeopardize your network’s security. That exposes you to greater professional liability.
What can you do to prevent hackers from breaking into your data? First, eliminate the non-approved apps like shadow IT. You should also educate your employees about the proper use of mobile security. Surprisingly enough, a lot of the data breaches do not happen from shoddy apps alone. Many times, the data breaches happen because an employee downloaded an app for file sharing, remote access and cloud backup. These are all apps that help them to do their jobs, but it is known as “shadow IT,” because it has not been approved by an IT consultant or an IT department. In fact, the practice has become so common that an estimated 72 percent of your employees will be making use out of some sort of shadow IT. Education makes a big difference.
Cloud services have become a growing trend in the tech world for businesses in hosting their servers and their software. According to a prediction from Cisco, around 28 percent of the total cloud workload will become an infrastructure as a service after 2018. This has become popular because the burden of software and server management has been taken from the office and moved into the cloud. It lets business owners focus on the core elements of their business strategy.
While the cloud does have some wonderful opportunity, that does not lessen the need for a well-planned and coordinated security plan because you want to know who to call in the event of a data breach. That has become more important than ever before. Data breaches are basically a near death experience for most business owners because you can lose a lot in terms of cash, reputation and productivity.
One of the key tests that you can perform is known as backup validation. Running backups as a habit becomes a great practice because when you need it most, you can restore what was lost. Backup validation will require greater effort because regular backups, on the other hand, are more automatic, and they do not require much for human engagement. Backup validation could be seen as more laborious and manual. Nevertheless, the time invested can outweigh the cost of unwelcome surprises that obliterate your business. For better cloud security, the people at Proactive Networks of Los Angeles recommend designing a checklist in advance to create a better workflow. You can also do this for specific teams in finishing off targeted tasks.
A CIO or Chief Information Officer provides a large amount of value to almost any business whether large or small. Not only do they set the standards for technology, they can help you keep a closer eye on your future. Many times, small businesses have struggled with supporting this position because they have had a more limiting budget, but the roles can be divided up among the many members of your executive team.
Do you need a CIO? In many cases, you will find CIOs for larger corporations and companies with over 250 employees, but hiring a company for this executive level role will ensure that your technology continues to help you move forward. The CIO also keeps their eyes on the tech world to identify emerging trends and useful technologies that will benefit companies in certain ways. Here at Proactive Networks of Los Angeles, we are constantly learning about the newest trends in technology. We focus our efforts on a more strategic level over the tactical level, and we are dedicated to giving you the maximum value from your technologies.
For the more complex uses of technology, hiring a CIO can have a far-reaching impact that breaks down the barriers that we know today. If you want someone who will not be more tactically focused, a CIO can help you to avoid these distractions. If you own a business in an industry that needs to stay compliant with HIPAA, a CIO can serve in a key role. CIOs can drive business growth because they look at the overall strategy of your business and start discussions on improving your overall method.
Understanding the latest tech trends can keep your business competitive, but unfortunately, keeping up with the changes in technology is not always easy. It can feel overwhelming. Luckily, Proactive Networks of Los Angeles, a managed IT company, can keep you on top of the latest trends. We have made it our business to stay on top of the newest changes. A security blanket has become one of the top trends of 2016. We are constantly bombarded in the media with attention to hackers, security breaches and other dangers to our businesses. Staying protected and prepared with a comprehensive security plan makes it easier. Companies have used Office 365 for email, Dropbox for file sharing and SalesForce for CRM or customer relationship management.
Vendor sprawl has become the second most common tech trend. Because of the evolution of the cloud, more and more companies have started to use third-party vendors for delivering solutions, services and software. In fact, it is not uncommon for companies to use six different cloud software vendors. Most companies do not want to waste their money on entering data into two separate systems, so they are seeking to integrate the tech solutions as an authoritative resource.
The expectations in the tech world have changed since it first started. Can you imagine someone from the millennial generation waiting for five minutes because for a faulty web page? Today’s technologies have set a certain standard that demands immediate tech support. In other words, immediate support is no longer a luxury, it is a requirement. The modern user doesn’t want to hear about the limitations of technology, they want to hear about solutions.
Before starting an endeavor for a small to medium-sized business, you should take the time to plan it out because this can save you lots of money over the long term. In addition, it can save you a lot in time. You want to cover a few key IT-related areas because this keeps you ahead of the issues concerning IT. First, you should identify an internal point or person for IT. Proactive Networks of Los Angeles could help because we are an outsourced IT company.
The majority of small business owners do not have the right budget for hiring IT people in-house, but a managed IT company becomes an invaluable resource for SMBs. Essentially, it is because they are the best of both worlds. You have the lower cost while still addressing IT problems. It does not matter what industry your company is in, everyone should have IT as a fundamental part of their planning because when business technology fails, it takes down the entire company. That is why you want someone like Proactive Networks of Los Angeles to help.
Involving IT early enough also becomes another method of avoiding the IT tornado that can be very damaging to your company. Key business goals were missed because there was no direct involvement in the IT. Finally, you want to avoid consumer-grade technology because you are a business. Business-grade solutions have better security, and what a lot of companies fail to factor in is the higher cost because of downtime. In addition, the overall lack of support and functionality can hurt your business more over the long term.
Today with more and more business transactions being conducted online it is important that we have a sound backup & recovery plan. Data is the heart of any enterprise. It is therefore essential that data is protected. In the process of work there are many instances of important work getting deleted or files getting corrupted. Hence a backup plan is required to ensure that data is not lost. Backup may also be needed if any file/data is required at a later date.
Backups can be considered a simple form of disaster recovery but it is not a complete disaster recovery plan. There are different kinds of backup plans like Normal, Clone, Differential, Incremental, and daily backup plan. The kind of backup plan depends on the a few factors like the kind of data and their use, when will it be needed (Immediately or later), who will be responsible for the backup, etc.
Since backups contain copy of data the data storage facility and requirements must be clearly understood and properly used. Backup storage can be your hard disk, separate storage devices or organized tapes and disks.
There are three kinds of computer backup systems. They are:
1 Bootable backup or clone. It is a complete copy of your computers primary hard drive. In case the primary drive dies it can be used to reboot the computer and access all the files.
2 External Hard drive. They provide backup for a few things like pictures, folders which are irreplaceable.
3 Cloud backup is also known as online backup. Here a copy of the data is sent to an off-site server. Setting up is very easy and consists of opening an account and downloading software. This will automatically keep your computer backed up whenever it is connected to internet. This is the easiest form of backup.
Data Recovery is the process of restoring data that may have been lost or accidentally deleted. The data may also have been corrupted. Disaster Recovery data helps in protecting organizations from cyber-attacks, equipment failures, and failures due to natural calamities. Disaster Recovery plans help organizations to restore critical functions after such attacks.
Managing a customer’s IT structure and/or user system on-site and remotely is Managed IT Services. A company that provides this is a Managed Service Provider (MSP). IT Service Management plans, designs, delivers, operates, and controls IT operations. They are more focused on customers’ needs and management rather than technological assistance. Typically, the IT operations of a company are offloaded to a managed service provider.
The MSP monitors, manages, and resolves problems faced by the company. Managed Services include Application managed services, data bases, data recovery & backup, network managing, storage, security, and monitoring.
IT services provided vary according to the needs of the company. They might solve problems or issues with websites, internet, etc., and also provide regular IT Consulting and monitoring. The advantage of using Managed IT services is that the company can concentrate on their running, management, and day to day activities. The IT aspects are left to the MSP to handle. Routine IT problems like email problems, slow network, etc. can hamper the progress of the company and affect customer relations. These can be easily solved by IT help and IT Management. IT Support Is available 24/7 and having IT Support saves time and is also cost effective.
Running to a technician after the problem has occurred is always time consuming, but having IT personnel on hand solves everything. It is essential to sit and discuss with the IT services team so that they fully comprehend the needs and inner-workings of the company. Managed IT services can be used by small businesses also. There is a mistaken belief that small businesses cannot afford managed IT services. However, IT services can be adapted to every company depending on their specifications. Day to day running can be monitored more efficiently and it is found to be cost effective.
MSP’s are proactive and study the business so they know where and which services to implement. They use specialized programs to monitor the progress and upgrade systems whenever required. Choosing an MSP is an important decision and affects the running of the company. Before signing a contract some important points are to be considered.
The MSP must be available at all times or at least be easy to contact.
The package offered must be flexible to allow future modifications and also changes in the company.
The MSP must ensure that they use strong encryption methods to ensure security. Since important files and data of the company are available, they must be secure to avoid falling in hands of competitors and hackers. In today’s world, when everything is based on communications and information;
IT support companies are here to stay.
We measure cloud availability in one of the most peculiar ways today, and in some ways, it needs to change. Using a blunt tool to measure the availability of the cloud up to the edge of the provider’s infrastructure is not an adequate measuring tool. Instead, it should start from the perspective of the customer, and the availability will be taken into account from the outlook of the customer.
Real availability is actually a recently coined term, but it is likely that other cloud providers will adopt it in the future. When you look at real availability, it measures the customers’ availability and examines every incident that took place from an outage. You have four different groups of outages. First, you have incidents that were caused by the infrastructure of your cloud provider. Second, you have incidents that were caused because of the software on the service automation platform. The third group involves outages that happened because of a third party. Finally, you have the fourth incident that took place because of the customer.
When we examined the root causes of outages in the last year, 27 percent happened because of the infrastructure. Meanwhile, 28 percent happened because of software issues, four percent took place because of a third-party provider and 42 percent were caused by customers. When it comes to real availability, the folks at Proactive Networks of Los Angeles have placed an emphasis on real availability for changing the customer experience. The transparency has become an invaluable tool for enhancing our services. We will work through incidents and help you to receive the best cloud services possible.
A VoIP phone is a telephone used specifically to convert standard analog audio signals into a digital data and also convert digital data to a standard audio signal. There are three kinds of VoIP services. They are:
1. ATA (Analog Telephone Adaptor)
Here a standard telephone is connected to a computer or internet connector.
2. IP Phones
These look like standard telephones but instead of standard phone connectors they have Ethernet connectors.
3. Computer to Computer
This is the simplest and most economical. Software, microphone, speakers and internet connection are needed. The only cost is the ISP fees. Telephone systems which use VoIP to transmit telephone calls are called IP telephone systems. VoIP services have revolutionized the way offices and businesses perform. It has also greatly reduced telephone bills as international and long distance calls are cheaper. Office and business phone systems can be accessed from anywhere with internet connectivity. Integrated software offers many more features like emails, faxes, etc. They are easy to install and simple to operate.
Various packages are available and can be chosen depending on the requirements. It provides features like voice, video data, call return, call forward, call waiting etc. Conference calls for 3 or more are also provided in some phones.
Scalability is another additional feature of VoIP. New phone numbers or extensions can easily be added at no extra cost. An important feature of VoIP phones is that it is not specific to a particular clientele. Benefits like flexibility, affordability, and scalability are applicable to all. Special packages can be added and packages modified as per requirement. A major feature is that employees and employers can access it anywhere in the world.
Multiple offices can be connected with one phone. Traditional phones required dedicated manpower to maintain them. This is not so in the case of VoIP. Hence VoIP phone services are here to stay and have become an integral part of firms whether they are large scale or small scale ones. Any business which requires manpower and connectivity between customers and agents, staff and owners will definitely stand to gain with the use of VoIP phone services.