Is your company ready to take a leap forward, but your IT is holding you back? If you are running a business, you understand how important technology is to your success. From having a working website, to email that works consistently, to phones, to computers, to accounting, technology is what keeps everything moving. If the technology fails, the whole company can fail. In fact, if you have a catastrophic data breach, your chances of staying in business are pretty miserable. Some statistics show less than a 10% chance over the long run.
We are here to help your business. We are functional IT experts. What this means is we won’t overwhelm you with geek speak, but we work to know what the functional aspects of your business matter the most and make sure we most heavily invest your IT budget into your core IT needs. For example, most of our clients say there are 3 things that always have to work. 1) Email 2) Phones 3) Accounting Systems – then it goes into a second tier of – almost always has to work. This could include desktop computers, databases, applications, etc – our job is to help you spend the limited resources you have on the stuff that is going to help your business the most. If your email is always crashing or your site is always down, we may start there. If your phone has terrible quality, that is a great starting point. We just have to understand your goals and then we advise you on the very best technology available within your budget and make sure it all works and works together.
If you want to experience a new level of functional IT services, give us a call today!
Having a computer network is essential to any business. Our business is ensuring your IT is running smoothly. When we walk into a Los Angeles business, we often find the network is a complete disaster or has been neglected for years. Sometimes, in a non-critical data environment, it can work out fine for the business owner. In other situations, it is a lot messier. What we really ensure are 3 things first and foremost.
- Is the network secure – are malware filters up to date? Is anti-virus software on all the programs? Is there a policy for which sites can be visited by employees
- Data Security – What happens if a server crashes or computers crash, is the data backed up? Can it be rolled back, if necessary? How long does it take to get what you have running again in case of a disaster?
- Network availability – What percentage of time is the network working as it should. Obviously this should be over 99% of the time. We prefer numbers in the 99.99 or 99.999% range for a healthy network.
Currently, you have a way you manage your IT. Is it working? Do you get call backs right away? If your network is running awesome, is secure, backed up and you have an ally, then you may want to stick with who you have. However, if you are concerned about any of these facets, we would love to help your team. We have been IT specialists in Los Angeles for nearly 2 decades and have a team that can keep your business running smoothly.
Are you getting tired of your computers or your servers being down all the time. Do you dream of the day you are not on line for an hour a day trying to get computer systems you paid an arm and a leg for to work? Our specialty is helping business owners have an IT System that is not always breaking on them. We look at IT a little differently.
Our goal is to figure out what you need in terms of systems and support, and then to PROACTIVELY ensure your system actually works.
We work with your team, establish our backups are set up properly. Check on your system’s health.
- Are the hard drives healthy
- Are the computer’s memory at the right place
- Is the data backup system working properly
- Is your phone system properly backed up
- What happens if the copier is broken
If you are tired of unreliable computer systems, we would love to help out your company!
Managing newer technology could be said to be a lot like a pioneer who treks across the country for a newer life. The entire process can become tedious, uncertain and it requires vision and resourcefulness. Having this journey starts with a dream, but there are things along the way that can interfere with your progress. Taking responsibility and working with a vendor is a major part of becoming a pioneer. You will often purchase equipment for a specific purpose, but that purpose can change as you put it into use.
Before you start, make sure that you have a project expert who understands the technology. They can lead the charge for the project and develop a master plan. The person should understand newer technology and make changes as needed. Next, set your goals with the technological equipment for integrating it for use. You want to plan for specific targets and set deadlines. Understand how you will reach those targets. Always test your equipment and avoid expecting it to work the first time because a lot of business equipment is not plug and play. To combat that problem, hiring a managed IT company can be a big help. Learning from the success and failure from other people is best.
With technology, it always takes some time to learn. However, a little patience and you can make gigantic improvements to your business. Always remember to keep the communication open across new departments. This prevents errors, and frequent meetings to discuss the problems eliminates the uncertainty that technology can sometimes create. You will want to retrain your employees as needed.
Nowadays, you cannot turn on the news without learning about some type of new technology for the phone, PDA, computer or car. These are just the personal-use devices, but technology has been advancing at such a rapid rate that it can sometimes prove difficult to keep up with it. Knowing what you need to implement when you are the manager or CEO of a big company can leave anyone in a daze of confusion. What are some of the things that Proactive Networks of Los Angeles recommends? First, we recommend that you hire a managed IT company because they will keep you on top of the latest technology trends that will help your company.
Before you ever adopt a new technology, however, you should evaluate the technology against your current business strategy. Ask yourself if the new technology will assist you in meeting your goals faster. If it cannot do that, then there is no reason to adopt it. The technology should keep you productive, increase efficiency, or lower the overall cost of your business. When looking at a new place, ask a lot of questions. Even if you think you might like the technology, reach out and learn about it. That will help you to maximize the use of it. Finally, implement it and outline the risks and how you plan to deal with those risks. Always have a fall back plan because sometimes newer technology will have errors and other problems. With a plan, if something comes up that sounds like a bad idea, you can change your strategy ahead of time.
According to a survey from Ponemon Institute, around 88 percent of employees use their mobile devices to access sensitive data. Nevertheless, only 20 percent have been given training related to mobile security. Have you ever wondered why mobile security remains in such a sorry state? The biggest reason for this is because employers have allowed their employees a BYOD policy. Using unapproved mobile apps can lead to hackers getting into your sensitive information.
Cloud storage has let employees access potentially sensitive information from their mobile devices. 80 percent of employers do not have mobile security training, and this data confirms what many IT consultants have already learned. Your biggest risk will come from your employees. Without the proper use of technology, you could jeopardize your network’s security. That exposes you to greater professional liability.
What can you do to prevent hackers from breaking into your data? First, eliminate the non-approved apps like shadow IT. You should also educate your employees about the proper use of mobile security. Surprisingly enough, a lot of the data breaches do not happen from shoddy apps alone. Many times, the data breaches happen because an employee downloaded an app for file sharing, remote access and cloud backup. These are all apps that help them to do their jobs, but it is known as “shadow IT,” because it has not been approved by an IT consultant or an IT department. In fact, the practice has become so common that an estimated 72 percent of your employees will be making use out of some sort of shadow IT. Education makes a big difference.
Cloud services have become a growing trend in the tech world for businesses in hosting their servers and their software. According to a prediction from Cisco, around 28 percent of the total cloud workload will become an infrastructure as a service after 2018. This has become popular because the burden of software and server management has been taken from the office and moved into the cloud. It lets business owners focus on the core elements of their business strategy.
While the cloud does have some wonderful opportunity, that does not lessen the need for a well-planned and coordinated security plan because you want to know who to call in the event of a data breach. That has become more important than ever before. Data breaches are basically a near death experience for most business owners because you can lose a lot in terms of cash, reputation and productivity.
One of the key tests that you can perform is known as backup validation. Running backups as a habit becomes a great practice because when you need it most, you can restore what was lost. Backup validation will require greater effort because regular backups, on the other hand, are more automatic, and they do not require much for human engagement. Backup validation could be seen as more laborious and manual. Nevertheless, the time invested can outweigh the cost of unwelcome surprises that obliterate your business. For better cloud security, the people at Proactive Networks of Los Angeles recommend designing a checklist in advance to create a better workflow. You can also do this for specific teams in finishing off targeted tasks.
A CIO or Chief Information Officer provides a large amount of value to almost any business whether large or small. Not only do they set the standards for technology, they can help you keep a closer eye on your future. Many times, small businesses have struggled with supporting this position because they have had a more limiting budget, but the roles can be divided up among the many members of your executive team.
Do you need a CIO? In many cases, you will find CIOs for larger corporations and companies with over 250 employees, but hiring a company for this executive level role will ensure that your technology continues to help you move forward. The CIO also keeps their eyes on the tech world to identify emerging trends and useful technologies that will benefit companies in certain ways. Here at Proactive Networks of Los Angeles, we are constantly learning about the newest trends in technology. We focus our efforts on a more strategic level over the tactical level, and we are dedicated to giving you the maximum value from your technologies.
For the more complex uses of technology, hiring a CIO can have a far-reaching impact that breaks down the barriers that we know today. If you want someone who will not be more tactically focused, a CIO can help you to avoid these distractions. If you own a business in an industry that needs to stay compliant with HIPAA, a CIO can serve in a key role. CIOs can drive business growth because they look at the overall strategy of your business and start discussions on improving your overall method.
Understanding the latest tech trends can keep your business competitive, but unfortunately, keeping up with the changes in technology is not always easy. It can feel overwhelming. Luckily, Proactive Networks of Los Angeles, a managed IT company, can keep you on top of the latest trends. We have made it our business to stay on top of the newest changes. A security blanket has become one of the top trends of 2016. We are constantly bombarded in the media with attention to hackers, security breaches and other dangers to our businesses. Staying protected and prepared with a comprehensive security plan makes it easier. Companies have used Office 365 for email, Dropbox for file sharing and SalesForce for CRM or customer relationship management.
Vendor sprawl has become the second most common tech trend. Because of the evolution of the cloud, more and more companies have started to use third-party vendors for delivering solutions, services and software. In fact, it is not uncommon for companies to use six different cloud software vendors. Most companies do not want to waste their money on entering data into two separate systems, so they are seeking to integrate the tech solutions as an authoritative resource.
The expectations in the tech world have changed since it first started. Can you imagine someone from the millennial generation waiting for five minutes because for a faulty web page? Today’s technologies have set a certain standard that demands immediate tech support. In other words, immediate support is no longer a luxury, it is a requirement. The modern user doesn’t want to hear about the limitations of technology, they want to hear about solutions.
Before starting an endeavor for a small to medium-sized business, you should take the time to plan it out because this can save you lots of money over the long term. In addition, it can save you a lot in time. You want to cover a few key IT-related areas because this keeps you ahead of the issues concerning IT. First, you should identify an internal point or person for IT. Proactive Networks of Los Angeles could help because we are an outsourced IT company.
The majority of small business owners do not have the right budget for hiring IT people in-house, but a managed IT company becomes an invaluable resource for SMBs. Essentially, it is because they are the best of both worlds. You have the lower cost while still addressing IT problems. It does not matter what industry your company is in, everyone should have IT as a fundamental part of their planning because when business technology fails, it takes down the entire company. That is why you want someone like Proactive Networks of Los Angeles to help.
Involving IT early enough also becomes another method of avoiding the IT tornado that can be very damaging to your company. Key business goals were missed because there was no direct involvement in the IT. Finally, you want to avoid consumer-grade technology because you are a business. Business-grade solutions have better security, and what a lot of companies fail to factor in is the higher cost because of downtime. In addition, the overall lack of support and functionality can hurt your business more over the long term.